Meeting new people is exciting, but you should always be cautious when interacting with someone you don’t know. Use your best judgment and put your safety first, whether you are exchanging initial messages or meeting in person. While you can’t control the actions of others, there are things you can do to help you stay safe during your KLEEN experience.
Never send money, especially over wire transfer or via crypto currency, even if the person claims to be in an emergency. Wiring money or sending crypto currency is like sending cash — it’s nearly impossible to reverse the transaction or trace where the money went. Never share information that could be used to access your financial accounts. If another user asks you for money, or to invest, or to send them crypto, report it to us immediately.
Protect Your Personal Information
Never share personal information, such as your social security number, home or work address, or details about your daily routine (e.g., that you go to a certain gym every Monday) with people you don’t know. If you are a parent, limit the information that you share about your children on your profile and in early communications. Avoid sharing details such as your children’s names, where they go to school, or their ages or genders.
Keep conversations on the KLEEN platform while you’re getting to know someone. Some users with bad intentions try to move the conversation to text, messaging apps, email, or phone right away.
Watch out for scammers who claim to be from your country but are stuck somewhere else, especially if they ask for financial help to return home. If someone is avoiding your questions or pushing for a serious relationship without meeting or getting to know you first — that’s a red flag.
You know when someone’s crossed the line and when they do, block and report anyone that violates our terms. Here are some examples of violations:
• Requests for money or donations
• Underage users
• Harassment, threats, and offensive messages
• Inappropriate or harmful behavior during or after meeting in person
• Fraudulent profiles
• Spam or solicitation including links to commercial websites or attempts to sell products or services
You can report any concerns about suspicious behavior from any profile page or messaging window.
Be sure to pick a strong password, and always be careful when logging into your account from a public or shared computer. KLEEN will never send you an email asking for your username and password information — if you receive an email asking for account information, report it immediately.
Take your time and get to know the other person before agreeing to meet or chat off KLEEN. Don’t be afraid to ask questions to screen for any red flags or personal dealbreakers. A phone or video call can be a useful screening tool before meeting someone.
Meet for the first few times in a populated, public place — never at your home, your date’s home, or any other private location. If your date pressures you to go to a private location, end the date.
Tell a friend or family member of your plans, including when and where you’re going. Have your cell phone charged and with you at all times.
We want you to be in control of how you get to and from your date so that you can leave whenever you want. If you’re driving yourself, it’s a good idea to have a backup plan such as a ride-share app or a friend to pick you up.
Be aware of the effects of drugs or alcohol on you specifically — they can impair your judgment and your alertness. If your date tries to pressure you to use drugs or drink more than you’re comfortable with, hold your ground and end the date.
Know where your drink comes from and know where it is at all times — only accept drinks poured or served directly from the bartender or server. Many substances that are slipped into drinks to facilitate sexual assault are odorless, colorless, and tasteless. Also, keep your phone, purse, wallet, and anything containing personal information on you at all times.
It’s okay to end the date early if you’re feeling uncomfortable. In fact, it’s encouraged. And if your instincts are telling you something is off or you feel unsafe, ask the bartender or server for help.